Frequently Asked Questions.
Are your motorsports technicians certified?
Absolutely! Our technician is highly experienced and has several certifications under his belt—to include Suzuki, Yamaha, Polaris, Honda and more. He’s the same technician you'd find working on your bike at a dealership—only now, there’s no dealership in between you and the service.
how is your service different from a dealership?
We offer the same level of expertise without the dealership prices or pressure. You deal directly with the technician—no middlemen. We offer a more direct experience, one that feels like having a longtime neighborhood technician, because that’s exactly who we are.
What areas do you service?
We service locations within a 15-mile radius of Torrance, CA. For areas beyond that, an additional travel fee may apply—contact us for details.
How do I schedule an appointment?
You can fill out the contact form on our website, and we’ll get back to you as soon as possible. For quicker response, feel free to call or text us directly at 323-636-3387.
Can i cancel or reschedule my appointment?
Of course! We kindly ask for as much notice as possible so we have the opportunity to offer your time slot to someone else.
How do i prepare for a home visit?
Please make sure your unit is easily accessible, parked on a flat, stable surface (like a driveway or garage) and that the area around it is clear of obstacles to allow enough space for tools and equipment. There’s no need to clean the unit beforehand. When we arrive, be ready to communicate any unusual sounds, leaks, or other concerns you’ve noticed—this helps the technician address any specific issues right from the start.
Do I need to be there during the service?
We prefer someone be available at the start and end of the appointment, but we can work with you if that’s not possible.
what if i don’t have space for a home visit?
If space is restricted due to apartment complex rules or if your unit is stored in a public facility, we offer towing for most units to our private service location. Once the work is complete, we’ll arrange to have your unit returned—at no extra cost to you.
If we’re unable to tow it ourselves, we can help arrange a trusted third-party towing service; in that case, any towing fees would be at the client’s cost. Either way, we’ll make sure your unit is transported safely and returned once the work is complete.
Do you require a deposit?
In some cases, especially when ordering special parts, a deposit may be required. We’ll let you know ahead of time.
When is payment/balance due?
Payment is due once we issue your invoice, which marks the completion of service—unless prior arrangements have been made.
what forms of payment do you accept?
We accept Zelle, Venmo, PayPal, and Apple Pay. If you prefer to pay with a debit or credit card, we can send a secure payment link to your email or cellphone. Please note, a 2.5% processing fee applies to all card transactions.
What are your DIAGNOSTIC rates?
Our diagnostic rates start at $130 for standard units and $150 for larger vehicles (side-by-side, watercraft, etc.). If you choose to proceed with the recommended repairs, the diagnostic fee will be applied toward the final balance.
Final repair costs vary depending on the type of service and any parts required. We provide a detailed estimate after the initial diagnostic, so you know exactly what to expect before any work begins.
Do you offer discounts?
Yes! We offer a 5% discount on our service rate when you bring your unit to our private location. It’s a great way to save and still get the same professional service. Just ask about the discount when you schedule your appointment.
We also provide a $15 thank-you credit on future service for customers who leave a review on our Google or Yelp page. Ask us for details once your service is complete.
Additionally, visit our website homepage for the latest discounts and service updates
Do you offer warranty on your work?
Yes. We stand behind our work with a 30-day service guarantee, effective from the date the invoice is issued. If you have any concerns within that period, let us know—we’ll make it right.
What types of units do you service?
We work on motorcycles, dirt bikes, ATV/quads, side-by-sides, scooters, and small watercraft. If you’re unsure, reach out to us—we’ll let you know if we can help.
do you offer pre-purchase inspections?
Yes. Whether you're buying a street bike, quad, or other powersport unit, we can inspect it before you commit. While we provide a thorough assessment based on the unit’s condition at the time of inspection, please note that no inspection can guarantee future performance, as some issues can develop with regular use.
Do you offer inspections for long trips or race prep?
Yes. If you’re planning a long ride, trip, or race event, we offer pre-trip multi-point safety check to ensure your unit is in top shape and ready to perform. While we conduct a thorough inspection, conditions beyond the check and normal wear can still affect performance over time. Like always, we recommend regular use and periodic inspections to help increase the chances of detecting any developing issues early!
How long will the repair take?
It depends on the job and whether parts need to be ordered. Routine maintenance might take 1–2 hours; more involved repairs vary. Once we diagnose the issue, we’ll give you a time estimate upfront and keep you in the loop the whole way.
Do you provide parts? Can i provide my own parts?
Our inventory of parts and supplies is limited due to being a mobile motorsports repair service. However, we work closely with reputable dealerships to source parts as needed, or we can assist you with sourcing them yourself.
Please note we do not offer warranty on customer-supplied parts.
What if you find more issues during the repair?
If we discover anything unexpected during the service, we’ll explain the issue and discuss your options before proceeding. No additional work is ever performed without your knowledge and approval
Do you offer performance upgrades or installs?
Yes. We can install performance parts like exhaust systems, suspension components, and more. Contact us with the specifics, and we’ll let you know how we can helpIt all b
Can i get a copy of the vehicle service report?
Yes. You’ll receive a detailed digital invoice outlining the services performed, parts used (if applicable), and any technician notes.
How do i know if my unit needs a diagnostic or maintenance?
If you’re experiencing specific issues like starting problems, unusual noises, or performance loss, a diagnostic is recommended. Routine maintenance is typically scheduled based on time or mileage.
I’ve had my unit parked since the last service and now it won’t start. Why is it not working?
Units that sit for extended periods without being powered on or used can develop issues. Batteries can drain or go bad, fuel can degrade and clog the system, and seals or components can dry out or stick. Regularly starting and moving your unit, even during storage, helps prevent these common problems. If your unit won’t start after sitting, we can help diagnose and get it running again.
Do you offer towing or pick-up/drop off services?
Yes. We can haul most standard-sized units for a small fee. If you’re unsure whether your unit qualifies, just contact us and we’ll be happy to discuss the details.